Companies using Technology, Industrial Processes and Equipment for manufacturing of goods and products tend to think very similar to the machines they use - in a linear way. We however know, that humans are non-trivial machines, even if they work with such. In the action of a Human, the action makes sense for the one acting.
Industrial Processes and Manufacturing Plants still require Human Operators and Workers, controlling and interacting with the Process Technology and Equipment. Where this technology is lacking, the Humans operating and working with it will find ways and actions to compensate for that. To achieve the objectives that are put in front of them by Plant Management.
Peculiar solutions may result out of this. Or other effects as bad quality, high internal return or scrap rates, customer complaints and returns.
In a linear way of thinking, one may start to go for search of the culprit and punish him. Where there is a effect, one needs to find the cause. From our Systemic and Interrelational Consulting we know, that Staff and Equipment form a system. Where the technology may not bend, the humans may become inventive. Consequently one may need to look at the whole system, instead of single represantitives of it.
We lead Change Processes, where we look at the complete system of technology and humans using and interacting with it:
- We clarify the goal with your company, whatever it may be: To bring product quality to a level, to reduce scrap or returns, to produce products customers are thrilled to buy.
- We look at what needs to be changed, on the Production Technology and its Processes as well as the Staff and its skills, duties and responsibilities.
- We create a Balanced Change as process that will get your company to the goal it has set for itself. Conserving what is worth to be conserved, leaving behind what is unnecessary, and creating the new that is required for arriving at the goal.